Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your LiberNovo account and select the 'Order History' tab to locate the items you wish to return and generate a return authorization number.
Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective padding are included to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing